Privacy Policy

Last updated: 18 October 2025

This Privacy Policy explains how BMA Consulting Ltd (“Assentra”, “we”, “us”, or “our”) collects, uses, and protects personal information in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Assentra is a trading name of BMA Consulting Ltd, registered in England and Wales. We provide digital compliance and safety management systems for residential and commercial buildings.

2. Information We Collect

We may collect the following categories of data:

  • Contact information (name, email, phone number)
  • Building and property-related details
  • Resident safety and emergency planning data (where applicable)
  • Usage data and system interaction logs

3. Lawful Basis for Processing

Processing is conducted under one or more lawful bases, including:

  • Legal obligation (fire safety regulations, building safety legislation)
  • Legitimate interests in providing compliance services
  • Consent (where explicitly required, such as for resident personal data)

4. How We Use Data

Your data is used to:

  • Provide and manage compliance services
  • Generate fire safety and building management documentation
  • Facilitate communication between responsible persons and residents
  • Comply with legal reporting requirements

5. Data Sharing

We do not sell personal data. We may share information with building managers, emergency services, or regulatory bodies where legally required.

6. Data Retention

Personal data is retained only for as long as necessary to fulfil legal obligations or service requirements. Safety-related records may be stored for up to 12 years in line with statutory requirements.

7. Your Rights

Under data protection law, you have the right to:

  • Access your data
  • Request correction or deletion
  • Restrict processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the ICO

8. Contact Us

If you have any questions or wish to exercise your rights, please contact:
Email: info@assentra.uk

This Privacy Policy will be updated periodically. Continued use of our services constitutes acceptance of these terms.