Resident engagement

Keep residents informed without repeating the same administration.

Give residents and owners a place to find relevant building information, follow approved updates and contact the right team. Keep those interactions connected to the property and the people responsible.

Write the development update once.

The target workflow publishes approved information to the appropriate audience and keeps it available after the notification has passed.

Make useful information easy to find.

Keep current approved notices, documents and contact information available according to the person's relationship to the property.

Give questions a clear route.

Keep enquiries, information requests and replies connected to the relevant property and responsible team with a visible history.

Keep personal safety information private.

Residents need a private route to report difficulties leaving safely. That information must be limited to the people authorised to review and follow it up.

The property organisation is the customer. Residents are the people using the service.

Resident access is based on the authorised relationship to the building or unit. It is not a standalone paid account and access is never granted merely because somebody knows an address.

Your building information, when you need it.

Existing invited users continue to the secure building portal. The public page does not grant access to any property record.

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